Your Pearson Benefits

Can Help

At Pearson, we are just as concerned about mental health as we are about financial and physical well-being. That’s why we offer several ways to receive help and some of that assistance does not require you to be enrolled in a medical plan.

Employee Assistance Program

If you are experiencing anxiety, stress, depression, grief, domestic violence, substance abuse or relationship issues, Cigna’s Employee Assistance Program (EAP) is ready to help. And, you don’t need to be enrolled in a Pearson health plan to use the EAP.

Unlimited phone counseling and up to 5 face-to-face counseling sessions per issue per year are available to you and family members who live with you. You can also take advantage of EAP resources such as the online library of articles and on-demand webinars.

Call 1.800.593.4138 to find out more information or visit Please note that the Employee Assistance Program (EAP) has moved to If you’re accessing EAP services with Cigna, please register on the myCigna website. For members who are not enrolled in Cigna medical, you must also register on the myCigna website by using your full name, date of birth, address, employer ID (pearson) and relationship to the Pearson employee. You will create a username and password for future access. This is a one-time requirement.

Care Management Program through Anthem and Cigna

Care Management – The Behavioral Health Resource Programs offered through Anthem and Cigna offer personalized support to help you deal with combined mental and physical health conditions. It can also help if you are affected by depression, anxiety, drug or alcohol dependency, eating disorders and other issues impacting your day-to-day quality of life.

Click here for Anthem Care Management brochure or call: 1-877-898-0747
Click here for Cigna Care Management brochure or call: 1-800-842-4221

Using Your Medical Plan

Your medical plan coverage through Anthem or Cigna includes coverage for both in-patient and outpatient treatment for mental health and substance abuse issues. You can search online to locate psychologists and psychiatrists within your plan. This chart explains the coverage and out-of-pocket costs when using your health plan administrator.

MDLIVE Therapy

As a Pearson employee, you also have access to MDLIVE Therapy. And, like EAP, you do not need to be enrolled in a Pearson health plan to access MDLIVE. Diagnosing and treating behavioral health issues can be challenging, but it’s easier than ever to get help right in the comfort of your own home. Whether you’re looking for long-term therapy or simply need a one-time visit, MDLIVE’s therapy services are safe, confidential, and convenient. Just sign in and choose a therapist and make a secure video appointment. The cost to you is only $10 per consultation. For more information, read this brochure or call MDLIVE at 888-632-2738.