Your Benefits and COVID-19

As we look to minimize the risk of exposure to COVID-19, we continue to encourage employees and their families to:

  • Stay home when you are sick
  • Avoid close contact with people who are sick
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Clean and disinfect frequently touched objects and surfaces
  • Avoid touching your eyes, nose and mouth with unwashed hands

MDLive – Staying Safe with Virtual Care

If you or an eligible dependent think you have Coronavirus-like symptoms, we recommend you call MDLIVE immediately. The MDLIVE telehealth benefit offers you and your eligible dependents access to board-certified physicians who continually monitor CDC guidelines and recommendations around the Coronavirus disease. MDLIVE physicians are prepared to screen patients, determine the severity of symptoms and whether those symptoms align with COVID-19, and guide you to appropriate care.

MDLIVE Therapy is also available to those who may be feeling overwhelmed by the pandemic or other life challenges. MDLIVE therapists and counselors can help treat behavioral health issues such as stress, anxiety, depression and more, and offers convenient evening and weekend appointments.

The fee for both the medical and therapeutic benefits is $10.00 per session.

Don’t forget, these resources are also available:

Emotional well-being support:

Support services:

Crisis Corner:

Given the emphasis on social distancing right now, feelings of isolation and helplessness can occur. If you or someone you know is in crisis, call 911 or the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) or Text “BRAVE” to 731731 to access free and confidential support 24 hours per day, 7 days a week.

For those who have experienced domestic violence, social distancing and shelter in place mandates may be exceptionally difficult. The resources listed by Futures Without Violence can provide support, and most are available 24/7.